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    Nordic Essence
    • NEW
    • BESTSELLERS
    • JACKETS
    • BOTTOMS
    • DRESSES
    • KNITWEAR & SWEATERS
    • ACCESSOIRES
    • BAGS
    • CONTACT
    • FOLLOW YOUR ORDER
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    Frequently Asked Questions

    How long will it take for my order to arrive?

    Due to the high order volume, all orders will be shipped within 24-48 hours.

    How can I track my order?

    Once your order has been shipped, you will receive a confirmation email with a link to your personal tracking details. This allows you to easily track the progress of your shipment and stay informed about its current location at any time.

    What should I do if I want to return an item?

    We proudly offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can easily return any unused item within 30 days of delivery. Once we receive your return at our warehouse, we will quickly process the refund through your original payment method.

    How can I receive my refund?

    As agreed with the customer, the refund will always be processed through the originally selected payment method. If you paid by credit card, the amount for the returned items will be refunded directly to your credit card. If you used PayPal, the refund will be credited to your PayPal account.

    Free Shipping

    Orders in Canada are always delivered for free, insured with tracking, and shipped via Canada Post.

    Risk-free returns within 30 days

    If you are not completely satisfied with your purchase, you can return the unused item within 30 days of receipt.

    Secure Payment

    Pay securely with credit card and PayPal.

    Free Shipping

    Orders in Canada are always delivered for free, insured with tracking, and shipped via Canada Post.

    Risk-free returns within 30 days

    If you are not completely satisfied with your purchase, you can return the unused item within 30 days of receipt.

    Secure Payment

    Pay securely with credit card and PayPal.

    Questions

    Do you have questions or need advice? Don't hesitate to get in touch with us. We are here to help and advise you.

    Email: Info@nordicessence.ca

    Mon / Fri: 9:00 - 17:00
    Sat / Sun: 10:00 - 17:00

    Our policy

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    • Terms of Service

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    Every month, we give away vouchers worth €150 to our loyal subscribers.

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